Privacy Policy
U.S. focused privacy policy for EventSpace / evntspce.com
Effective Date | June 6, 2026 |
Website | https://evntspce.com |
Owner/Operator | EventSpace |
Contact | Contact form at https://evntspce.com/contact email: info@evntspce.com |
This Privacy Policy explains how EventSpace collects, uses, discloses, and protects personal information when you use evntspce.com and any related account, event listing, ticketing, checkout, contact, marketing, analytics, and support features that link to this Privacy Policy (the “Services”).
This Privacy Policy is designed for users in the United States. Certain state privacy law sections apply only where those laws apply to EventSpace and to the applicable user. Additional or supplemental notices may apply to particular features, promotions, jurisdictions, or third-party services.
1. Summary of Our Role
EventSpace operates an event discovery, promotion, listing, and ticketing platform. Users may browse events, create accounts, save or receive reminders for events, submit contact forms, create event listings, promote events, and register for or purchase tickets.
Event organizers are independent third parties. When you register for or purchase tickets to an organizer’s event, we may share relevant attendee, order, and contact information with that organizer so the organizer can manage the event. Organizers may have their own privacy policies and legal obligations.
2. Personal Information We Collect
We may collect the categories of personal information below, depending on how you use the Services:
• Account and contact information: name, email address, phone number, password or authentication credentials, account preferences, organizer profile information, and contact form details.
• Organizer and event listing information: event title, description, category, date, time, venue, city, price, ticket quantity, images, logos, organizer name, organization name, website, social links, promotional details, and similar listing content.
• Ticketing, cart, and transaction information: event registrations, ticket orders, cart activity, order history, checkout details, billing details, service fees, refund requests, chargebacks, and payment status. Full payment card information is generally processed by third-party payment processors rather than stored by EventSpace.
• User content and communications: messages, support requests, reviews, ratings, comments, uploaded images, feedback, blog interactions, and other content you submit.
• Device, usage, and analytics information: IP address, browser type, device type, operating system, referring URL, pages viewed, search filters, clicks, timestamps, approximate location inferred from IP address, session identifiers, cookie identifiers, and similar technical information.
• Location-related information: city, event location, search location, approximate location from IP address, and, if later enabled and permitted by your device settings, more precise location information.
• Marketing and preference information: email preferences, event categories of interest, saved events, reminders, communication preferences, and interactions with marketing messages.
• Information from third parties: payment processors, analytics providers, advertising partners, social media platforms, organizers, attendees, fraud-prevention services, and publicly available sources, where permitted.
3. How We Use Personal Information
We may use personal information to:
• Provide, operate, maintain, secure, and improve the Services;
• Create and manage accounts, logins, profiles, event listings, carts, orders, tickets, and reminders;
• Process ticket purchases, paid listings, refunds, fees, payouts, taxes, chargebacks, and fraud checks;
• Display and promote event listings, organizer profiles, search results, categories, and local event recommendations;
• Send transactional, service, account, security, event, ticket, reminder, refund, and support communications;
• Send marketing communications where permitted and manage opt-outs;
• Respond to contact forms, feedback, complaints, legal notices, and support requests;
• Personalize the Services, remember preferences, analyze usage, measure performance, and troubleshoot errors;
• Protect against fraud, abuse, unauthorized access, spam, scraping, payment disputes, security incidents, and policy violations;
• Enforce our Terms and other policies, comply with law, and protect our rights, users, organizers, venues, and the public;
• Evaluate or complete a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
4. How We Disclose Personal Information
We may disclose personal information as follows:
• With event organizers and venues: to manage registrations, tickets, attendance, refunds, access control, event communications, safety, and customer support.
• With service providers and vendors: including hosting, cloud storage, payment processing, fraud prevention, analytics, email delivery, SMS delivery, customer support, security, and website operations providers.
• With payment processors: to process payments, refunds, chargebacks, risk reviews, tax documentation, and payouts.
• With advertising, analytics, and social media partners: to measure performance, show relevant content or ads, and understand user activity, subject to your choices and applicable law.
• With other users or the public: when you submit event listings, organizer profiles, public comments, reviews, or other public content.
• For legal, safety, and enforcement reasons: to comply with law, legal process, subpoenas, court orders, governmental requests, platform rules, investigations, or to protect rights, safety, security, and property.
• In business transactions: as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or transfer of the Services.
• With your direction or consent: when you ask us to share information or use third-party integrations.
5. Public Event Listings and User Content
Event listings, organizer names, event descriptions, venues, cities, dates, prices, images, and other listing details may be publicly visible. Do not include personal information in public listings or comments unless you want it to be publicly accessible.
We may remove or restrict public content that violates our Terms, infringes rights, creates safety risk, or appears fraudulent, misleading, or unlawful.
6. Payments and Financial Information
Payment information may be collected and processed by third-party payment processors. We may receive transaction details, payment status, order identifiers, limited card details such as card brand and last four digits, billing details, refund information, and fraud/risk information, but we generally do not store full payment card numbers.
Payment processors may process your information under their own terms and privacy policies. You should review those policies before completing a transaction.
7. Cookies and Similar Technologies
We use cookies, pixels, tags, local storage, and similar technologies to operate the Services, keep you logged in, manage cart and checkout functions, remember preferences, analyze traffic, measure marketing effectiveness, prevent fraud, and improve the platform. For more detail, see our separate Cookie Policy.
8. Marketing Choices
You may unsubscribe from marketing emails by using the unsubscribe link in the email. You may opt out of marketing SMS messages by replying STOP where SMS is available. Even if you opt out of marketing messages, we may still send transactional, account, ticket, event, security, policy, and support messages.
9. State Privacy Rights
Depending on where you live and whether applicable state privacy laws apply to EventSpace, you may have rights to request access to personal information, deletion, correction, portability, information about disclosures, opt-out of targeted advertising, opt-out of sale or sharing, limitation of certain sensitive personal information uses, and appeal of a denied request.
To exercise privacy rights, contact us through EventSpace, using contact form at https://evntspce.com/contact/; email: info@evntspce.com. We may need to verify your identity and authority before completing a request. Authorized agents may submit requests where permitted by law, but we may require proof of authorization and direct verification from the consumer.
We will not discriminate against you for exercising applicable privacy rights. Some requests may be limited or denied where law permits, such as when we need information to complete transactions, provide tickets, maintain security, prevent fraud, comply with legal obligations, retain records, or protect rights.
10. California Notice at Collection
This section is intended to serve as a California Notice at Collection and applies to California residents if and to the extent the California Consumer Privacy Act, as amended, applies to EventSpace. In the past 12 months, we may have collected the categories below for the purposes described in this Privacy Policy.
Category | Examples | Sources / Disclosures |
Identifiers | Name, email, phone, account ID, IP address, device identifiers. | You, your device, organizers, vendors; disclosed to service providers, organizers, payment processors, analytics/ad partners. |
Customer records / account information | Account details, billing details, contact forms, support records. | You, payment processors, vendors; disclosed to service providers, organizers, processors, legal recipients. |
Commercial information | Ticket orders, carts, purchases, refunds, event registrations, listing fees. | You, organizers, processors; disclosed to organizers, processors, service providers. |
Internet or electronic activity | Pages viewed, clicks, search filters, browser/device data, cookies. | Your device, analytics vendors; disclosed to service providers and analytics/ad partners. |
Geolocation information | Approximate IP-based location, city searches, event locations. | You, your device; disclosed to service providers and analytics partners. |
Audio/visual or user content | Photos, logos, event images, uploaded files, public content. | You and organizers; public if posted, disclosed to service providers. |
Professional or organizational information | Organizer name, company, venue, role, event affiliation. | You and organizers; public where included in listings, disclosed to service providers. |
Inferences/preferences | Event interests, saved events, category preferences, marketing segments. | Derived from use; disclosed to service providers and analytics/ad partners. |
Sensitive personal information | Account login credentials; payment information handled by processors; precise location only if enabled later. | Used for account access, security, payments, and requested features; not used to infer characteristics unless disclosed. |
11. Sale, Sharing, and Targeted Advertising
We do not sell personal information for money. If we use advertising, analytics, pixels, or social media tools that involve cross-context behavioral advertising, some state laws may treat that activity as a “sale,” “sharing,” or “targeted advertising.” You may opt out where required by law by using any “Do Not Sell or Share My Personal Information” link or privacy choices tool made available on the website, by sending a request through the contact methods above, or by using a browser-based Global Privacy Control signal where legally required and technically feasible.
We do not knowingly sell or share personal information of consumers under 16.
12. Sensitive Personal Information
We do not ask you to provide sensitive personal information in public event listings, comments, reviews, or contact forms. Do not submit Social Security numbers, government IDs, health information, financial account credentials, precise location, or other sensitive data unless it is specifically requested through a secure feature and necessary for the transaction.
Where applicable law provides a right to limit the use of sensitive personal information, we will honor that right to the extent required.
13. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information through the Services, contact us so we can take appropriate action.
Organizers who list family, school, youth, or children’s events are responsible for obtaining any required parental consents, releases, permissions, supervision, and compliance with children’s privacy and safety laws.
14. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No website, system, or transmission is completely secure, and we cannot guarantee absolute security. You are responsible for using strong passwords, keeping credentials confidential, and notifying us of suspected unauthorized access.
15. Retention
We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, complete transactions, manage events, prevent fraud, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support business records.
Retention periods vary by information type. For example, account information may be kept while the account is active; order, ticket, payout, tax, and refund records may be kept for legally required or commercially reasonable periods; security logs may be kept for a limited period unless needed for investigation; and public event listings may remain visible or archived unless removed under our policies.
16. Third-Party Links and Services
The Services may link to or integrate with third-party websites, organizers, venues, payment processors, maps, analytics providers, advertising partners, and social media platforms. We are not responsible for third-party privacy practices. Review their privacy policies before using their services.
17. International Visitors
EventSpace is operated from the United States and is intended primarily for U.S. users. If you access the Services from outside the United States, you understand that your information may be processed in the United States, where laws may differ from those in your location. If additional privacy laws apply to your use of the Services, we may provide supplemental notices or consent tools as required.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on the Services with a new effective date. If changes are material, we may provide additional notice where required by law.
19. Contact Us
Questions or privacy requests may be sent to: EventSpace, contact form at https://evntspce.com/contact/; email: info@evntspce.com.